Client Services

Client Services


The Pathology Laboratory currently receives specimens from physicians and employer groups from the five-parish area that make up Southwest Louisiana.

The Pathology Laboratory provides an independent facility for provision of services to our patients. We open as early as 6:30 AM so patients can have their blood drawn early morning to ensure the most accurate reading in our CAP-certified laboratory. We are open Monday through Friday from 6:30 AM to 5:30 PM, and Saturday from 8:00 to 11:00 AM.

For the privacy and convenience of our patients we provide a collection room for semen specimen collection.  If patients choose to drop these specimens off, they can between the hours of 7:00-4:30 Monday-Friday and 8:00-10:30 on Saturdays.

PATIENT SERVICE CENTERS
We have two additional PSCs to help service our clients and patients. Our Sulphur location is next to West Cal Cam Hospital at 619 Cypress Street, Suite B and is open 6:00 AM to 6:00 PM Monday-Friday. Our South Lake Charles location is at 4150 Nelson Road, Building G, Suite 7. Hours are 7:00-4:00 Monday-Friday.

DRUG SCREENING
We have DOT certified collectors trained to collect urine drug screen specimens. DOT collection hours are 8:00-2:00. Regular drug screen collections are from 8:00-5:00.

TOLERANCE TESTING
Our main location on Lake Street is adequately designed to accommodate those long waits when a Glucose Tolerance test is needed. We ask that testing begin before 11:00 AM to ensure the safety of the patient.

OUTREACH
In addition to our extended hours, we have a courier service that stops at over 200 locations daily to pick up specimens. This service allows patients to have their blood drawn in their own physician’s offices. Most locations are serviced twice and sometimes three times per day. For those physicians who are open on Saturdays, we have a Saturday route to pick up specimens, please contact kjennings@thepathlab.com to request to be added to the pickup schedule.

TECHNOLOGY
Through The Pathology Laboratory’s commitment to the latest innovations, we are constantly on the look out for proven innovative ways to improve our diagnostic testing abilities. By utilizing the latest technology, we are able to bring the Lake Charles community services that once only existed in major medical centers. Today, The Pathology Laboratory utilizes the latest instruments from Roche Diagnostics, Qiagen, Siemens, Sysmex, Helena, BD Diagnostics, Dako, Tissue Tek processors as well as the Automated Cellular Imaging System (ACIS) from Chromavision.

WEB ACCESS
The Pathology Laboratory’s commitment to technology does not stop inside the laboratory. By developing the latest advancements in computer programming and communications, The Pathology Laboratory is now providing physicians and patients with access to their results via the Internet and EMR. By embracing the technology of today and planning for tomorrow’s developments, The Pathology Laboratory is committed to utilizing technology to the benefit of our patients.